The Review Reminder feature helps increase product reviews by sending automated follow-up emails to customers after a purchase. This ensures timely, relevant review requests and helps boost your store’s credibility.
1. Feature Overview #
- Automatically sends a review request email to customers after purchase.
- Customizable sending delay ensures customers have time to receive and use the product.
- Emails are only sent after the order status is set to Complete.
2. Enabling the Review Reminder #
- Navigate to: Dashboard → Theme Settings → Single Product → Reviews.
- Toggle Review Reminder ON.
- Configure the time delay (number of days after purchase) before the reminder email is sent.
The reminder email will only be sent for orders marked Complete.
3. Configuring the Email Template #
- After enabling the Review Reminder, a new email template will appear in:
WooCommerce → Settings → Emails. - Customize the template using standard WooCommerce tools.
- The email can include product details, personalized messages, and a direct link for submitting the review.
This allows you to tailor the reminder to match your store branding and tone.
4. Identifying Reviews Made via Reminder #
- Reviews submitted through the Review Reminder email are marked with a special check mark (✓) in the reviews table.
- The reviews table becomes visible after enabling the main Review Reminder option in Theme Settings.
This helps differentiate between organic reviews and those prompted by the reminder feature.
✅ Tip: Adjust the delay period to match your product type — for example, digital downloads may need shorter delays, while larger or complex products may require longer.
